FAQs

Frequently Asked Questions (FAQ)

  1. What is God Said It Apparel?

God Said It Apparel is a faith-based clothing brand designed to inspire and encourage individuals through positive, Bible-centered messages. Our apparel serves as a reminder of God’s love, promises, and strength in our everyday lives.

  1. When will my order ship?
  • Pre-sale orders: All pre-sale orders will ship 6-8 weeks after the pre-sale ends. Be sure to check the presale dates for specific shipping timelines.
  • Regular orders: Orders will be shipped within 3-5 business days after the order is placed, unless otherwise specified.
  1. Do you offer free shipping?

Yes! During our current promotion we offer FREE shipping on all pre-sale orders placed by 12/20/24 at 11:59pm. For regular orders, shipping cost will be calculated at checkout based on your location.

  1. What sizes do you offer?

We offer a wide range of sizes, from Small to 3XL, to ensure that everyone can wear our faith-inspired apparel. Size charts are available on the product pages for your reference.

  1. Can I exchange or return my order?

At God Said It Apparel, each item is custom-made with care and intention to reflect our brand’s mission of hope, encouragement, and faith. Due to the personalized nature of our products, all sales are final, and we do not offer refunds or exchanges.

Exceptions:

We gladly address issues related to incorrect items received due to an error on our part.

If you encounter this issue, please contact us by clicking the contact button within 7 days of receiving your order. Please include your order number and photos of the incorrect item(s).

 

  1. When will new designs be released?

We release new collections regularly. Be sure to sign up for our newsletter to be the first to know about new arrivals and exclusive designs.

  1. How can I contact customer support?

If you have any questions or need assistance, please reach out to us through our Contact Us page or email us directly at [email address]. Our team is here to help and will respond to your inquiry as quickly as possible.

  1. Do you ship internationally?

At the moment, we only offer domestic shipping within the United States. However, we are working on expanding to international shipping soon! Stay tuned for updates.

  1. How do I stay updated on new products and sales?

To get the latest news, exclusive offers, and new collection releases:

  • Follow us on Instagram, Facebook, and TikTok.
  • Sign up for our newsletter to receive updates directly to your inbox.
  1. What if I have a special request for my order?

If you have any special requests, such as customizations or bulk orders, please contact us at [email address]. We’re happy to accommodate special requests when possible.

  1. Is my payment information secure?

Yes, we take security seriously. All transactions on our website are processed securely using encryption technology. We accept payments via credit card, PayPal, and other secure methods.

  1. Will I receive a tracking number?

Yes! Once your order has been shipped, you will receive an email with tracking information at the completion of your purchase.

  • Important: Unfortunately, God Said It Apparel is not responsible for any stolen or lost packages. If your package is lost or stolen, please contact the parcel carrier (e.g., USPS, UPS, FedEx) directly to resolve the issue.

 

  1. What is the best way to care for my God Said It Apparel?

To keep your apparel looking great:

  • Follow the care instructions on the label of each garment for the best results.
  • When ironing, use a low heat setting for cotton and avoid direct contact with the print. Iron around the print to preserve the design.
  • Wash inside out to protect the print and prevent any wear.

Still Have Questions? If you need further assistance or have any specific inquiries, feel free to reach out to our customer support team at [email address]. We’re here to help!